Returns & Exchanges

At CASEKOO, we stand by the quality of our protective gear and offer a 30-day hassle-free return policy for all products in their original condition. Whether it is a fit issue or a change of mind, we are committed to ensuring you find the perfect protection for your devices.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Prepare the Package

Securely pack your item in its original CASEKOO packaging, ensuring all screen protectors or accessories are included.

3

Ship It Back

Print the provided prepaid shipping label and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing